JTEST PASS · LEGAL
Deleting your JTEST Pass account
Effective date: 14 October 2026How to delete
- Open the app and go to "Me" → "Delete account".
- Type DELETE in the confirmation box (and your password for e-mail accounts).
- Confirm.
What is deleted
- Account details (e-mail, display name, external sign-in identifiers)
- Answer history, written answers, review data, favourites, mock exam results
- Invite history, feedback, push notification token
What is not deleted
- App Store / Google Play subscriptions are not cancelled automatically. Cancel them in the store settings.
If you cannot use the app
Contact 株式会社Innocation (contact: info@innocation.moo.jp).
Operator: 株式会社Innocation
Operator: INNOCATION CO.,LTD. (株式会社Innocation)